Shipping policy

Shipping and Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor its status at any time.

Please note that this email may end up in your spam folder, so we recommend checking it as well.

If you have any difficulty finding your tracking information, our customer service team will be happy to assist you at:

📧 support@razo-us.com

Delivery Times

We are pleased to inform you that all RAZO orders include free and fast shipping.

US: 3 to 5 working days
CA, EU, AU: 5 to 7 working days
Rest of World: 7 to 9 working days

During peak seasonal periods, an additional 1–2 business days may be required for order processing before shipment.

Thank you for your trust,

— The RAZO Team