Privacy Policy

This Privacy Policy describes how papparazo.com ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Contact Information
If you have any questions, concerns, or complaints about our privacy practices, or if you would like to exercise your rights, please contact us at:

Email: support@papparazo.com
Registered Address: Papparazo Ltd, 65 Clifton Street, London, EC2A 4JE, United Kingdom

1. Collecting Personal Information
When you visit papparazo.com, we collect certain information about your device, your interaction with our site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

a) Device Information
Purpose: To load the site accurately, maintain security, and analyze performance.
Collected Automatically via: cookies, log files, web beacons, tags, and pixels.
Shared with: Shopify, Facebook Pixel, TikTok Pixel, Snapchat Pixel, and Triple Whale.
Data Collected: IP address, browser version, time zone, cookie data, device type, browsing behavior, referring URLs.

b) Order Information
Purpose: To fulfill orders, process payments, provide order confirmations, arrange shipping, and screen for fraud.
Collected From: You, during checkout.
Shared with: Shopify, payment gateways (e.g., Shopify Payments), and third-party logistics providers.
Data Collected: Name, email, billing/shipping address, phone number, payment details, order history.

c) Customer Support Data
Purpose: To assist with questions or issues.
Collected From: Your interactions with our support team.
Shared with: Shopify and our customer support platforms.
Data Collected: Contact details and any other information voluntarily provided during support interactions.

We display a cookie consent banner to comply with GDPR and ePrivacy requirements. By using the site, you agree to the placement of cookies as described in this policy.

2. Sharing Personal Information
We share your personal information with service providers to deliver our services effectively. For example:

Shopify – our e-commerce platform

Shipping and logistics providers – to deliver your order

Payment gateways – to process payments securely

Advertising & analytics tools – including Google Analytics, Facebook, TikTok, Snapchat, and Triple Whale

We may also share your information if required to comply with legal obligations or protect our legal rights.

3. Behavioural Advertising
We use your personal information to provide targeted advertising through platforms such as:

Google Analytics — Opt-out here

Facebook Ads — Manage via your Facebook ad settings

TikTok Pixel — To improve ad targeting and measure performance

Snap Pixel — For conversion tracking and remarketing

Triple Whale — For performance analytics and ad attribution

You can opt out of many targeted advertising programs through the Digital Advertising Alliance.

4. How We Use Personal Information
We use your personal information to:

Provide and fulfill our services

Process payments securely

Communicate with you regarding orders or inquiries

Screen for fraud and prevent unauthorized transactions

Send product updates and promotions (only if you opt-in)

5. GDPR Compliance (For EEA Customers)
If you are located in the EEA, we process your information based on:

Your consent

Fulfilling our contract with you

Legal compliance

Our legitimate business interests

Your Rights Include:

Accessing the personal information we hold about you

Requesting corrections, updates, or deletion

Objecting to processing or requesting data portability

To exercise these rights, contact us at support@papparazo.com.

6. Retention
We retain your personal information unless and until you request its deletion.
Order information is retained for legal, tax, and compliance purposes.

7. Automated Decision-Making
We do not engage in fully automated decision-making that produces legal or significant effects. Shopify may use temporary automated measures (e.g., blacklisting IPs or credit cards) to prevent fraud.

8. Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or for legal and regulatory compliance.

Last Updated: April 17, 2025